Marketers and online strategists need to be right more often than the other players. In my experience, we are right fairly often. Whether or not the client drink from this virtual spring is another story.
Anyway, where was I…uh, yes, so I was about to try and create an analogy between poker and marketing. I’ve heard some poker stars say that, ‘Anyone can learn poker, but it takes a lifetime to master’. The same goes for online marketing. Anyone can jump in this space quite easily. They can become a marketing manager and direct a design, hire a team to build an application or even be an ‘SEO Consultant’. But the ultimate question is whether they are driving revenue?
Though I’ve only dabbled in poker myself, there are a few things that stick out in my mind about the good players.
With the web, it is very similar. Those who are really good in the online space:
In the end, good poker players end up blending their instinct and ability to read people with their grasp of statistics. Some lean towards the ‘feel’ side while others lean towards the ‘numbers’ side. Whether they realy on their intellect or perception, they’ll move towards their stregnth. But the point is that ALL of them have these two primary pieces in common.
The same goes for the web, but online this comes in the form of analytics, and a variety of metrics, whereas with cards it boils down to statistics & probability.
If you are a marketer that isn’t embracing analytics there is a problem. Sure there are a lucky few who have launched a great product at the right time, spent no time measuring anything and become a zillionaire. But if you are an Ad agency, creative design shop or Interactive group you’ll have to embrace the numbers to make a difference.
Note of caution: As with anything else, too much of something can be bad. Be careful not to get lost in the numbers. This can lead to paralysis by analysis.
While many of us have had great ideas over the years, we have also lost a lot of opportunities for improvement by not paying enough attention to user behavior. Google Analytics, Yahoo Web Analytics and HaveaMint just happen to provide us with these tools free of charge. Despite the fact that analytics is a deep & dark tunnel and has the capability to consume an enormous amount of hours, there is some very valuable information within.
In the end though the equation is simple. You need to get your website visitors to do what you want them to. If you do this on a consistent basis, you will never lack of clients.
The key is to effectively blend your intuition with data.